Type of Data

Purposes of Processing

Legal Basis under the GDPR

PROSPECTS

Website Interaction and Marketing:

When you interact with our website, we may collect your online identifiers, such as Internet Protocol (IP) address and Cookie ID, unique identifiers (“Online Identifiers”).

Further, we will collect your behavior information, which is collected indirectly by our external marketing tools, or analytic tools. This information includes the referring URL (that is, the webpage directing you to our website, and other websites you visited in the session), your interests in our competitors, the web page you visited when you tapped/clicked on our ad, how you interact with our webpage, time, duration of use, pages you have viewed on our website (“Behavior Data”).

First, Online Identifiers and cookies are used, in particular to operate the website and enable its proper functionality, for example to automatically recognize you by the next time you enter the website or to confirm you are not are a real person.

Second, the Online Identifiers and the Behavior Data are indirectly processed by marketing and analytic tools, for analytic and remarketing purposes. We process this data to understand how visitors use our website and to measure effectiveness of some ads we use in order to track conversions, build targeted audience, and remarket our Services to people who have taken some action on the website.

Strictly necessary cookies which are required for the proper and basic operation of the website will be processed in our legitimate interest.

Other cookies, including any targeting and marketing cookies, will be processed based on your consent which we will obtain through our cookie notice and consent management.

You may withdraw consent at any time by using the cookie preference settings or by managing opt-out through your browser or device.

Contact Information:

In the event you contact us with any inquiries, either through an online form available on the website (i.e., the contact us and support pages, the DSR form, etc.), or by sending us an email or by any other means, you will be requested to provide us certain information such as your name, telephone number, company name, email address (“Contact Information”).

We will use your Contact Information solely for the purpose of responding to your inquiries.

The correspondence and its contents with you may be processed and stored by us in order to improve our customer services and in the event we believe it is required to continue to store it, for example, in the event of any claims or in order to provide you with any further assistance (if applicable).

Additional features:

In the event you choose to provide feedback, post on our website or social media pages, participate in our webinars or events we host, you may be required to provide us with certain additional information.

We will use this information for the purpose of providing you with the services that you requested.

We process this information subject to our legitimate interest.

Booking a Demo:

In the event you choose to book a free demo you will be requested provide us with your name and company email address.

We will use this information for the purpose of providing you with the information or Services that you have requested.

We process this information for the purpose of performing our contract with you.

Call Records:

When contacting our Prospect Customers, we might record your call with us (“Call Records”).

We use such call records in order manage, measure and improve our sales efforts and enhance our Services.

We process Call Records subject to your consent which will be obtained at the beginning of our conversation.

CANDIDATES

Career:

When you apply for a job at Zesty, we will process your CV (and the information included therein), as well as additional information such as your contact information (name, email address and phone number), information regarding your education and skills, employment history, and your photo (to the extent provided by you).

Further, where required by law, we may process diversity and inclusion data regarding your candidacy, such as ethnicity, gender, or any disability.

In addition, we may collect further information from public and online sources, referees, background checks where applicable, and former employers and combine such data with your other data (collectively, “Recruitment Information”).

We will use your Recruitment Information to process your job application and for our internal recruitment management purposes, for further recruitment steps (e.g., interview), and to enable us to comply with corporate governance and legal and regulatory requirements.

Following the completion of the recruitment process, we may further retain and store the Recruitment Information (including other interactions with us under such process) as part of our internal record keeping, including for legal defense from any future claim, as well as, where we find applicable and subject to applicable law requirements, to contact you in the future for other position we believe you qualify for.

If you are hired, your Recruitment Information will be kept on our HR systems as part of your employment and our corporate management. We use Hi Bob which processes your Recruitment Information on our behalf subject to this data processing agreement.

We process Recruitment Information subject to our legitimate interest.

We will retain your data for records keeping and future defense from legal claims under our legitimate interest, or if you have provided consent to contact you in the future.

We use third party service provider for the purpose of managing job applications, currently we are using Comeet which processes your Recruitment Information on our behalf subject to this data processing agreement.

CUSTOMERS

Customer Account:

In order to use our Services, you will be required to register and open an account or we will designate you with an account based on the information you provided us. During the registration process you will be requested to provide us with certain information such as your name, company name, email address, and other similar contact information, and you will be able to create a user name and password.

We use this information to create your account, authentication, provide account management (including billing and invoices), support and to provide the Services.

In addition, we use this information for direct marketing purposes, meaning, as a Customer we may send you marketing related communications (by email or other contact details you have provided), materials and content regarding the Services you are currently using or any services we may offer in the future to keep you up to date, and for example, offers and content such as software updates, new capabilities and features, surveys, etc.

We process this information for the purpose of performing our contract with you.

Processing of this information for direct marketing purposes is made subject to our legitimate interest. You can opt-out at any time using the “unsubscribe” option within the body of the message.

Please note that if you choose to unsubscribe from our direct marketing, we will still retain your contact details and send you service-related emails, such as invoices.

Customer Support:

When you contact us for customer support, we will process your Contact Information.

We will use the Contact Information to provide the customer support needed. We will retain such correspondence for as long as needed, and to evidence the support was provided.

We process such information to provide the support services and fulfill the contractual obligations.

Payment Details:

We use NetSuite as our payment processor pursuant to NetSuite Privacy Policy (“Payment Information”).

To process your payment and provide you with the service you purchased.

Processing is necessary for the performance of a contract with you.

Usage Data:

When you use the Platform, information regarding such use is automatically generated and collected, which may include the click stream within the Platform, the use of the Services (i.e., accessed or used by Customer) and the time spent on those pages or features, crash data and analytics, etc.

We record how you interact with our Service. We log crashes, interaction with the Services, how often you use the Service, how long you are on the Service, your purchases, etc.

We use this information to help us to understand how you are using our Services, and how to better provide and improve our Services. This helps us to better understand our business, analyze our operations, maintain, improve, innovate, plan, design, and develop the Service and our new products. We also use such data for statistical analysis purposes, to test and improve our offers, decide how to improve the Service based on the results obtained from this processing.

We process this information subject to our legitimate interest.

Survey and Feedback:

We may ask you to provide feedback on our Services, including any alpha/beta services or free demo services. If you choose to address our request for such feedback or participate in our survey, we will collect your feedback and contact information such as your name, email address, etc.

We use this information to improve, revise and enhance our Service, as well as optimize and customize the Services.

We process such information subject to your consent. You may withdraw your consent at any time by contacting us the contact information provided herein.